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ProImage XL / ProImage Plus 3000 Poster Printers
Frequently
Asked Questions
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CLEANING THE PRINTER - SOLVING PROBLEMS
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If one of the following problems occurs,
clean the printer parts outlined below.
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Problem |
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Part
to Clean |
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1.
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The
paper does not feed properly
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Paper feed
roller |
| 2. |
The
printer makes a rattling or grating noise during printing
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Shuttle
shaft |
| 3. |
Horizontal
lines appear periodically on the printed image
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Thermal heads |
| 4. |
Vertical
lines appear on the printed image
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Platen
glass |
| 5. |
The
original is not scanning properly |
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Document feed
rollers, platen rollers, eject rollers |
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Cleaning
the paper feed rollers: |
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Cleaning
the shuttle shaft: |
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Wipe with
a soft cloth moistened with water.
Wipe again with a soft, dry cloth. |
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If the shaft
becomes dirty, the printer will not function properly.
Wipe the shaft carefully with a soft cloth. |
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Cleaning
the platen rubber and cutter base: |
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Cleaning
the thermal heads: |
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Wipe with a soft, dry cloth.
Caution
Be careful not
to damage the platen rubber.
Avoid wiping the platen rubber with alcohol or other
solvents. |
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When the thermal
heads have cooled (at least 2 minutes after the printer
has been switched off) wipe the heater elements vertically
with a soft cloth.
If the thermal heads are particularly dirty, apply a small
amount of 90% isopropyl alcohol to the cloth. (NOTE: Never
touch the print heads directly with your hands.) |
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CLEANING
THE SCANNER
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Cleaning
the platen glass: |
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Wipe with a soft, dry cloth.
If particularly dirty, use a soft cloth moistened with
water. Wipe again with a soft, dry cloth.
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Cleaning
the document feed rollers/platen rollers/document eject
rollers: |
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Wipe with a soft cloth
moistened with water. Wipe again with a soft, dry cloth. |
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CautionAlways remove
the printer power plug from the wall socket before
cleaning the printer.
- Do not use organic solvents
such as benzene, alcohol, thinners or cleaners
in cleaning the printer.
- Do not use detergent in the
cleaning the thermal heads.
- Be careful not to scratch
the platen rubber as the quality of the print
may be affected.
- The scanner cover opens to
approximately a 70 degree angle. Do not attempt
to open the cover any further.
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PosterPrinter FAQ Menu
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